XSPOC General Troubleshooting Tips

1. 1. Search the knowledge base https://thetaportal.com/knowledge-base/
   2. Watch Training videos
      • https://thetaportal.com/learn/
      • https://thetaportal.com/common-xspoc-support-questions/
      • https://thetaportal.com/xspoc-administrator-overview-webinar/
   3. Check the client log Tools->Log File->View
   4. Check the server logs Tools->Server Log Files
      1. • XSError.log
   5. Send questions to support@gotheta.com