We are currently working on an issue that prevents the text to speech from our dialer to go through. Our team is aware of the issue and is actively working on a solution. This post will be updated once more information is available.

-Matthew Evans
Support Manager | Theta


— Update 6/8/2023 —

We corrected the issue at 5:15PM PST

Root cause: Expanded database hit a set hard limit in its size. After determining this as the true issue and with an open ticket to a 3rd party text to voice provider, the hard limit was increased. We verified with the reporting customers that all was working as intended.