Support

THETA SUPPORT Click Here to Register  General Info Theta support is available Monday through Friday 8am to 5pm CST. We offer an emergency after hours option for systems that are completely down should you need assistance outside our normal business hours. ...

Support Team

Meet The Team Matthew Evans Technology Specialist Manager Sr. Technology Specialist Jacob Gassmann Technology...
XSPOC 3.0 Release Notes

XSPOC 3.0 Release Notes

Application Enhancements: ESP Data Analytics – New product that utilizes data analytics and historical ESP data to identify operating conditions like gas interference, a plugged stage, or a broken shaft. Rod Pump Setpoint Optimization – New capability that analyzes...

Smarten Quick Access

SMARTEN SUPPORT INFO Support is available Monday through Friday 8am to 5pm CST. Email: Smarten.Support@gotheta.com Phone: 661-633-2792 To access our additional items you will need to log in. This includes our download section, knowledgebase, and training. Email...

XSPOC System Requirements

XSPOC System Requirements These are some general guidelines for hardware and software needed to install and run XSPOC. Although these suggestions may vary from one company to another, these requirements can be used as a general guide for initial setup and...

Services Quick Access

Services SUPPORT INFO Support is available Monday through Friday 8am to 5pm CST. Email: Smarten.Support@gotheta.com Phone: 661-633-2792 To access our additional items you will need to log in. This includes our download section, knowledgebase, and training. Email...

Optimization Main

Support Support Email: Email: Optimization@gotheta.comPhone: 661-633-2792 Email Support Consulting | Monitoring | Optimization Are you looking for changes to your environment, be sure to check out what we may be able to help with. Fill our a quick questionair and let...

XSPOC 3.1 Release Info

XSPOC 3.1 Release Notes Advanced Setpoint Optimization XSPOC 3.1.0 brings great strides and improvements in setpoint recommendations and ushers in the very first iteration of autonomous setpoint optimization. With the goal of protecting sucker rod pumping equipment...

XSPOC 3.2 Release Notes

XSPOC 3.2.1 Release Notes What’s new in 3.2.1 Build (59-3895) (Released on: 10/4/2022) New Feature(s) XS-9278 GL Critical Velocity Plot XS-7310 Support the ability for Recommend/Autonomous SOs to run once a day only Enhancement(s) XS-9477 Update Cycle Control...

Theta Main

Welcome to the Theta Portal Theta Software Solutions Support for Theta software packages including XSPOC, RodStar, XRod, XDiag, XAnimate, and XBal. Theta Monitoring, Optimization, & Consulting Services Support for LOOKOUT monitoring and optimization services, as well...
XSPOC 3.0 Release Notes

XSPOC 3.2.0 Released

What’s New in 3.2 XSPOC 3.2 is here! This latest release of our XSPOC™ production optimization software expands on the artificial intelligence (AI)-driven autonomous control capabilities that were introduced in the 3.1 version, while also adding new features...

Contact

Matthew Evans Technology Specialist Manager [3cx-clicktotalk id=”308″ title=”Support...