Advisory Bulletin: XSScannerl.exe Randomly Stopping
We are aware of an issue causing XSScanner.exe to stop unexpectedly and are actively working with our development team to identify and resolve the root cause. As a temporary workaround, we recommend scheduling a task in Windows to restart the XSServer service.
If you are experiencing this issue and need assistance setting up the script, please contact our support team at support@gotheta.com
Thank you for you patience and understanding as we work to resolve this issue.
-Theta Support Team
Theta Software Solutions
Support for Theta software packages including XSPOC, RodStar, XRod, XDiag, XAnimate, and XBal.
News & Announcements
Explore The Latest News
XSPOC – 3.3.0 Build 18 4742 Release Notes
Enchancements [XS-7862] Add field in notes for mode changes on setpoints optimization [XS-8612] Label The Well Test...
XSPOC – 3.2.4 Build 5 40 Release Notes
Enhancements [XS-12293] Add configurable parameters to the XSPOC database for Equipment loading on RLAC [XS-12464]...
XSPOC – 3.2.3 Build 14 1095 Release Notes
Improvement [XS-11889] Advisory for Incorrect VFD Speed Unit shows as "VFDHasIncorrectSpeedUnits" [XS-12061] Widen...
Support
Be sure to register here for additional features. With registration, you will have access to even more. This will include a quick downloads section, forums, ideas, and greater access to our Knowledge Base articles including video training. To get an account just click the link below. We will process your account based on your email and active M&S contract. You must have a company email address as gmail.com, yahoo.com, outlook.com or other generic email addresses will NOT be approved.