Advisory Bulletin: XSScannerl.exe Randomly Stopping
We are aware of an issue causing XSScanner.exe to stop unexpectedly and are actively working with our development team to identify and resolve the root cause. As a temporary workaround, we recommend scheduling a task in Windows to restart the XSServer service.
If you are experiencing this issue and need assistance setting up the script, please contact our support team at support@gotheta.com
Thank you for you patience and understanding as we work to resolve this issue.
-Theta Support Team
Alert: Yearly Upgrade Freeze
From December 18, 2025 through January 6, 2026, we will pause processing upgrade requests due to limited team availability during the holidays.
If your upgrade is urgent or an emergency, please include details explaining why in your request—we’ll do our best to accommodate it.
Thank you for your understanding!
— Support Team
Theta Software Solutions
Support for Theta software packages including XSPOC, RodStar, XRod, XDiag, XAnimate, and XBal.
News & Announcements
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XSPOC – 3.3.0 Build 18 4742 Release Notes
Enchancements [XS-7862] Add field in notes for mode changes on setpoints optimization [XS-8612] Label The Well Test...
XSPOC – 3.2.4 Build 5 40 Release Notes
Enhancements [XS-12293] Add configurable parameters to the XSPOC database for Equipment loading on RLAC [XS-12464]...
XSPOC – 3.2.3 Build 14 1095 Release Notes
Improvement [XS-11889] Advisory for Incorrect VFD Speed Unit shows as "VFDHasIncorrectSpeedUnits" [XS-12061] Widen...
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