General Info

Theta support is available Monday through Friday 8am to 5pm CST. We offer an emergency after hours option for systems that are completely down should you need assistance outside our normal business hours.  Phone: 661-633-2792

Support Requests

To get help you will need an active Maintenance & Support contract for the product your are requesting assistance with. If you do not have access to our portal you can submit a request via e-mail to .

Remote Support

Session ID given by technician

Be sure to register here for additional features. With a full Maintenance & Support contract you will have access to even more on this site. This will include quick downloads section, forums, ideas, and greater access to our Knowledge Base articles including video traning. To get an account just click the login link at the top and choose register. We will process your account based on your email and active M&S contract. As more is added you will be able to access it.