On 8/28/2021 the Theta LOOKOUT team along with the Cognizant Managed Services Team will be performing server patching maintenance.
The following subscriptions will be affected during the maintenance window.
|ApergyALS11-vm (XSPOC web services)|
|DoverALS02-vm (XSPOC database)|
|DoverALS03 (LookoutBI / web application)|
VM(s) excluded from patch window:
Window: 8/28/2021 @8:00 pm – 8/29/2021 @12:00 am (*CT*) UTC -0600
During this window critical, security, and other patches will be applied.
- Azure Update Management is used to apply patches
- Patches will be manually applied to servers not using Azure Update Management
- Assume all servers will be re-booted during the patch window
- If a patch fails, an attempt will be made to manually apply patches as long as there is time during the window
- Any patch failures will be remediated with a second follow-up patching window.
Contact LOOKOUT support should you experience any issues with the client, mobile, or web application after the patching maintenance is complete.